Order Cancellation Policy

Customer services are a priority for buymodafinilaustralia.com, which is why we are a proud customer-centric company. When it comes to cancellation of an order placed by our customer, there are two conditions: 

• Order cancellation by the customer 
• Order cancellation by us

In the event of an order cancellation by a customer, we respect our customers’ decision, and through a few simple steps, we proceed. Our customers need to understand the below-mentioned conditions:

Cancellation of order by customer:

• Cancellation is valid and thus possible within a time limit of 24 hours
• At the time of cancellation, a few questions must be answered by the customer. 
• The answers should be legitimate and convincing. 
• If the reason for the cancellation is not satisfied with the product or there is doubt regarding the quality, a customer may talk to our customer support team. 
• In the case of not generated receipt, a customer doesn’t need to cancel as we send receipts through email, too. 
• If there are any payment issues, cancellation should not be rushed, as it takes time in certain circumstances. 

Cancellation of order by us: 

• We also cancel orders when a customer places the order, and the product goes out of stock in a day or two.
• In the condition of the stock product, a customer will be informed in a timely manner and won’t be kept engaged. 

In the case where a product gets lost in transit due to uncontrolled circumstances or God’s act, we cancel the order and inform the customer immediately.