Customer services are a priority for buymodafinilaustralia.com, which is why we are a proud customer-centric company. When it comes to cancellation of an order placed by our customer, there are two conditions:
- Order cancellation by the customer
- Order cancellation by us
In the event of an order cancellation by a customer, we respect our customers’ decision, and through a few simple steps, we proceed. Our customers need to understand the below-mentioned conditions:
Cancellation of order by customer:
- Cancellation is valid and thus possible within a time limit of 24 hours
- At the time of cancellation, a few questions must be answered by the customer.
- The answers should be legitimate and convincing.
- If the reason for the cancellation is not satisfied with the product or there is doubt regarding the quality, a customer may talk to our customer support team.
- In the case of not generated receipt, a customer doesn’t need to cancel as we send receipts through email, too.
- If there are any payment issues, cancellation should not be rushed, as it takes time in certain circumstances.
Cancellation of order by us:
- We also cancel orders when a customer places the order, and the product goes out of stock in a day or two.
- In the condition of the stock product, a customer will be informed in a timely manner and won’t be kept engaged.
In the case where a product gets lost in transit due to uncontrolled circumstances or God’s act, we cancel the order and inform the customer immediately.